- All staff who may require Effective Communication Training.
- The importance of effective communication at work
- How to meet the communication and language needs, wishes and preferences of individuals
- How to promote effective communication
- The principles and practices relating to confidentiality
- The importance of handling information correctly.
- Theory = 3 Hours
- 12 MAX
- Single: £25 + VAT
- Group (12): £275 + VAT